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New Arrivals

Lug Lounge Collection

New Crossbody Bags

New Wallets

New Accessories

Our Story

Our Community

Wallpaper Downloads

Apparel

Contact Us

Contact Us

Contact us

Whether you have questions about our products or need help with your order, our dedicated team is here to assist you. Your satisfaction is our priority!

Contact us

Need Assistance?
Whether you have questions about our products or need help with your order, our dedicated team is here to assist you. Your satisfaction is our priority!

Contact us


Customer Service Hours

Monday - Friday: 9am - 5pm (ET)

Our Warranty Program

If you need to register your newly purchased product or would like to submit a claim, please click here.

Make a Return

We get it - life happens, and your new favourite bag just can’t stay. Click here to start your return.


Email us by submitting your inquiry through the below form!

The information you provide through the below form will be recorded and used by our Lug Customer Care team to better assist you.



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