With the holidays just around the corner, we personally wanted to reach out and thank you for your continued love and support. Whether you are new to Lug or have been here from the beginning, you are a part of the family, and we are so grateful you’re here.
As a family brand, the holidays are a busy and exciting time. Having the opportunity to be a part of your magical holiday moments is something we don’t take lightly. We continue to strive for excellence in not only our quality but in our service and transparency.
Unfortunately, this year has resulted in a crazier than normal holiday season for many businesses due to a backed-up supply chain and shipping delay. With factory shutdowns, labor shortages, and clogged ports, companies and consumers have been in “panic mode” as we’ve been forced to prepare for the holidays much earlier than ever before.
If you haven’t already, we strongly encourage purchasing your gifts as soon as possible in order to provide you with the best delivery experience. Unfortunately, delivery carriers have warned us of delays much more significant than in years past, and things are not looking like they are getting any better. In order to receive the best delivery experience, please place your order by December 15th.
We wish you a holiday season that is as happy, healthy, and as magical as possible.
If you ever need anything or have any questions, please feel free to reach out. We’re always here for you!