Contact Us

Lug - Live life in color

Here you can send a message regarding this site or a particular order. If you´d like to check the status of an order, (or cancel one that hasn´t been processed), please go to the customer account page. You can also subscribe to our mailing list.

Give us a call

Toll Free: 1-855-LUG-LIFE (1-855-584-5433)

Toronto Office: 905-479-9555

Dallas Office: 214-206-8503

  • Customer Service

    Anat is here to help you with any questions about your order!

    Call Anat at 1-855-584-5433 ext. 514

    Or click here to fill our customer service online form

  • Returns & Exchanges

    Returns & Exchanges

    Kirill will try his best to help fix whatever the problem is!

    Call Kirill at 1-855-584-5433 ext. 522

    Or click here to fill our Return online form

    Please go to the Return Policy page for detailed information.

  • Press & Media Inquiries

    Press & Media Inquiries

    Please contact us anytime! tel. 1-855-584-5433 ext.505

    or email ami@luglife.com

  • Do you love lug?

    Do you love lug?

    Please click here to send us testimonials or photos of you with your lug bag for a chance to be featured on our website and win new lug product!

    jane@luglife.com

  • Wholesale Inquiries

    Wholesale Inquiries

    If you would like to become a Lug retailer Jason will be happy to help!

    Please contact Jason Richter at 1-855-584-5433 ext. 504 or jason@luglife.com

  • Custom Programs

    Custom Programs

    We design all of our product in-house and would love the opportunity to develop a custom collection or product perfect for your needs.

    Please contact Jackie Tao at 1-855-584-5433 ext. 529 or jackie@luglife.com

  • Press & Media Inquiries

    Careers

    If you would like to submit your resume to us please email us and include a cover letter

    email careers@luglife.com